Last updated: October 2026

Welcome to BaliTubingTour.com (operated by PT. Bali Magic Tour). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website balitubingtour.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

When you explore our river tubing adventures or initiate a reservation, we may collect:

• Personal Identification Data: Full name, email address, phone number, and WhatsApp contact number provided during inquiries or bookings.
• Trip Details: Selected tubing routes, travel dates, number of participants, and hotel pick-up locations.
• Payment & Transaction Data: Because all booking and payment transactions for BaliTubingTour.com are securely processed through our central checkout platform, BaliTiket.com, your payment details are handled under BaliTiket.com’s encrypted, certified payment gateway protocols. We do not store full credit card numbers on our local servers.
• Technical Data: Information automatically collected when you access our website, such as your IP address, browser type, operating system, access times, and pages viewed.

We utilize the collected information to:

• Coordinate your river tubing schedule, equipment sizing, and professional guide assignments with our trusted local operator partners.
• Arrange seamless hotel pick-up and drop-off logistics.
• Send booking confirmations, digital tickets, itineraries, and important service updates via email or WhatsApp.
• Maintain safety standards and comply with local tourism operational regulations.
• Improve website performance and user experience.

We do not sell, trade, or rent your personal identification information to third parties. We may share information only in the following limited circumstances:

• Local Operator Partners: Necessary booking details (such as your name and pick-up details) are shared strictly with our certified river tubing operational partners and guides solely required to fulfill your booked activity safely.
• Payment Processing: Financial transactions are securely managed via BaliTiket.com.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure your data, please be aware that no security measures are impenetrable and no method of data transmission can be 100% guaranteed.

We may use cookies and tracking technologies on our website to help customize the site and improve your experience. Most browsers are set to accept cookies by default, but you can choose to remove or reject cookies in your browser settings.

If you have questions, comments, or concerns about this Privacy Policy, please contact us at:

• Company Name: PT. Bali Magic Tour (Operating BaliTubingTour.com & BaliTiket.com)
• Office Address: Jl. Pulau Bungin IX, Pitik Residence No. 52, Denpasar, Bali, Indonesia 80222
• Phone: +62 81 239 69077
• Fax: +62 361 4719333
• WhatsApp: +62 878 6196 8073 (Fast Response)
• Email: info@balimagictour.com, booking@balitubingtour.com